Privacy Policy

Privacy Policy

Introduction

At https://plumbing-supplies-wodonga.thebestlocalpro.com (referred to as “Plumbing Supplies Wodonga,” “we,” or “our”), we are committed to protecting your privacy and securing the personal information you share with us. This Privacy Policy outlines our practices regarding the handling of data collected from our website, applications, services, and products, ensuring adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and California Privacy Rights Act (CPA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including:

  1. Our official website at https://plumbing-supplies-wodonga.thebestlocalpro.com.
  2. Any applications, software, or services offered through our platform.
  3. Interactions on linked websites that fall under this Privacy Statement.
  4. All communications initiated by us, including newsletters, emails, phone calls, and text messages (SMS).

Please note that this policy does not extend to third-party platforms, applications, products, or services accessible via links on our website, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides how we interact with users when:

  1. You use our applications, access our services, or log in as an authorized user.
  2. You visit our websites, including any linked pages, to browse content or make purchases.
  3. We communicate with you through emails, newsletters, calls, or text messages for marketing, transactional, or other purposes.

Personal Data Collection

We collect various types of personal information (Personal Data) from users, which may include:

  1. Account Information: Details related to your registration and account creation, such as usernames, passwords, email addresses, and profile preferences.
  2. Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
  3. Financial Information: Bank account details or other financial records required for certain services or promotions.
  4. Purchase Information: Items bought from our online store, quantities, prices, and purchase dates.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile network information, and location data from your smartphone or tablet.
  6. Location Data: Geographic coordinates and other location-based services data if you choose to provide it.
  7. Feedback: Reviews, comments, and ratings left by users on our platform.
  8. Social Media Information: Publicly available data from social media platforms when users interact with us through these channels.
  9. Product Information: Details about products you view, search for, or purchase, including product preferences and customization options.

We collect this data through various methods:

  • User input forms and registration processes
  • Automated tracking technologies, like cookies and similar technologies
  • Third-party sources, such as payment processors, marketing partners, and analytics providers

Cookies

We use cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your browser that help us recognize your device and understand user behavior. They can be categorized as:

  1. Strictly Necessary: Essential for navigation and functionality of the website, ensuring basic features work properly.
  2. Preference: Remembering user preferences to personalize content and experiences.
  3. Analytics: Collecting aggregated data about visits and interactions to improve our services and understand user needs.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain Personal Data for as long as it is necessary for the purposes it was collected for, or as required by law. Once the purpose is fulfilled, we will delete or anonymize your data in a secure manner. Please note that certain legal, tax, or accounting obligations may require us to keep some information longer than others.

Security Measures

We implement robust security measures to safeguard Personal Data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of sensitive data during transmission and at rest.
  • Engaging secure third-party processing partners who adhere to strict data protection standards.
  • Regularly testing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

Plumbing Supplies Wodonga does not knowingly collect or solicit Personal Data from individuals under the age of 18 (or a higher age limit as required by local law). If we become aware that we have collected such data, we will take steps to delete it promptly.

Your Rights

Depending on your jurisdiction and local privacy laws, you may have certain rights regarding your Personal Data, including:

  • Access and rectification of your data
  • Erasure or deletion of your data
  • Restriction on the processing of your data
  • Right to data portability
  • Objection or opt-out from direct marketing
  • Non-discrimination in taking decisions based solely on automated processing
  • The right to file appeals or complaints with relevant supervisory authorities

To exercise these rights, please contact our Privacy Team at [email protected] or through written correspondence to our registered address. We will respond to your requests in a timely manner, as per applicable laws and regulations.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any questions, requests for data access or correction, unsubscribe queries, or complaints regarding privacy, please contact us:

  • Email: [email protected]
  • Postal Mail: Plumbing Supplies Wodonga, [Address], [City, State/Province, Zip Code]