Privacy Policy

Introduction

Welcome to https://plumbing-supplies-wodonga.thebestlocalpro.com (hereafter referred to as “Plumbing Supplies Wodonga,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and management of personal information in accordance with various international privacy laws and regulations, including:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union
Lei Geral de Proteção de Dados (LGPD) of Brazil
California Consumer Privacy Act (CCPA/CPRA), California, USA
Colorado Privacy Act (CPA), Colorado, USA
Utah Consumer Sales and Privacy Act (UCPA), Utah, USA
Connecticut Data Privacy Act (CTDPA), Connecticut, USA
Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
Protection of Personal Information Act (POPIA), South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://plumbing-supplies-wodonga.thebestlocalpro.com
Any mobile applications or services provided by us
Interactions between our users and authorized users through our platforms
Links to third-party websites or services embedded within our content, which have their own privacy policies governing user data.

Processing Activities

This policy describes the practices related to:

Using our applications and services as an authorized user
Visiting any of our associated websites linked to this Privacy Statement
Receiving communications from us via various channels, including email, calls, or text messages

Personal Data Collection

We collect a variety of personal information to enhance your experience with our services and improve our business operations:

Account Information: This includes details such as your name, contact email, and login credentials.
Payment Information: We process data related to your payment methods, billing addresses, and transaction history for secure and efficient processing.
Financial Information: We may collect financial records, including banking information, to facilitate transactions and financial services.
Purchase Information: Details about products or services you’ve purchased from us, including order numbers, quantities, and delivery addresses.
Mobile Device Identifiers: Unique identifiers from your mobile device to enhance our mobile application experience.
Location Data: Information about your physical location when you interact with our geo-services or when we receive data from third-party location services.
Feedback: We may request and collect user feedback, survey responses, and reviews to improve our products and services.
Social Media Information: When you engage with us on social media platforms, we may access your public profile information, including name, handle, and content you choose to share.
Product Information: Data about the products you view, search for, or purchase, including product specifications and preferences.

We collect this data through various methods: user input forms, account settings, interactions with our customer support team, analytics tools, and automated technologies like cookies and tracking pixels. Additionally, third parties may share personal information with us for specific purposes, always in adherence to their respective privacy policies.

Cookies and Similar Technologies

We employ cookies and similar technologies to enhance user experience and gather analytics:

Strictly Necessary Cookies: These ensure basic functionalities like login, language preference, and account management.
Preference Cookies: Used to remember your preferences and settings for a personalized experience.
Analytics Cookies: These track anonymous user behavior on our websites to improve performance and services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law:

Data required for legal compliance or record-keeping purposes is stored until the requirement expires.
We may retain aggregated or anonymized data for research, analytics, and business planning indefinitely, but this does not include personally identifiable information.
Upon request for data deletion or withdrawal of consent, we will take reasonable steps to secure the removal of personal data from our systems and those of our service providers.

Your Rights

Depending on your location, you have several rights concerning your personal data:

Access: The right to request access to your personal information held by us.
Rectification: Requesting corrections or amendments to inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): Asking for the deletion of your personal information under certain circumstances.
Restriction: Limiting the use, processing, or disclosure of your personal data.
Portability: Obtaining a copy of your personal data in a structured, commonly used format and transferring it to another controller.
Objection: Objecting to the processing of your personal data for specific purposes.
Non-Discrimination: The right not to be subject to automated decision-making processes that produce legal or similarly significant effects based solely on automated processing.

To exercise any of these rights, please contact our Data Privacy Team at [email protected]. We will respond to your request within the required time frame as per applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review these updates regularly.

Contact Information

For privacy-related inquiries, unsubscribe requests, or questions regarding data handling, please contact us:

Email: [email protected]

Mail: Plumbing Supplies Wodonga, Privacy Team, [Street Address], [City, State, Zip Code]